Terms & Conditions

Welcome to Dragonberry® UAE & GCC | Trend Setting Across the World!

These Terms and Conditions (“Terms”) govern your access to and use of our website conducted by Dragonberry® UAE, Owned & Operated by Phynix Inc., New York, USA, for its UAE/GCC operations. By using our website and/or placing an order, you agree to these Terms. If you don’t agree, please do not use the site or place an order.

1. Cookies & Data Usage
Our website uses cookies and similar technologies to enable site functionality and improve your experience. By continuing, you consent to cookies beyond strictly necessary ones. You may manage or disable non-essential cookies via your browser settings.

2. Intellectual Property
All materials on the site (text, images, graphics, logos) are the property of Dragonberry® UAE and/or its licensors. You may view them for personal, non-commercial use only. Any reproduction, distribution, modification or commercial use without prior written consent is prohibited.

3. Purchases & Payment
When you place an order you confirm all details (billing/shipping, payment method) are correct and that you are authorised to use the payment method. Payments are processed securely via our payment gateway.
Prices will be displayed in UAE Dirhams (AED) or other indicated currency. You accept any currency conversion or transaction fees.

4. Shipping
Orders are processed in the order received. Delivery times are estimates only and may vary. Once your order is dispatched, risk passes to the shipping carrier. We are not liable for delays, losses or damage after dispatch.

5. Returns & Refunds
You will find our returns & refunds policy below. This policy is compliant with UAE law.
(Insert separate Returns & Refunds text or link here.)

6. User Content (Comments / Reviews)
If you submit reviews or comments to our website you grant us a non-exclusive, royalty-free licence to use, reproduce and publish them. You must warrant that your submission is your own, lawful and does not breach third-party rights. We may moderate or remove content at our discretion.

7. External Links
Our site may link to third-party websites. We do not control these sites and are not responsible for their content or practices. Use is at your own risk.

8. Limitation of Liability
To the fullest extent permitted by UAE law: we will not be liable for any indirect, special, incidental or consequential damages arising from use of the site or products. Nothing in these Terms limits our liability for death or personal injury caused by our negligence or for any other liability which cannot be limited under applicable law.

9. Indemnity
You agree to indemnify and hold Dragonberry® UAE, Phynix Inc. and associated parties harmless from any claims, losses or liabilities arising from your breach of these Terms, misuse of the site or violation of any law or third-party rights.

10. Governing Law & Jurisdiction
These Terms are governed by the laws of the United Arab Emirates. Any dispute shall be subject to the exclusive jurisdiction of the competent UAE courts (or arbitration if agreed in writing).

11. Changes to Terms
We may amend or update these Terms at any time without prior notice. The most recent version will always be available on our website; your continued use after changes constitutes acceptance.

12. Contact Us
For inquiries, please contact: support@dragonberry.ae

© 2025 Dragonberry®| UAE + GCC | Operated by Phynix Inc., New York, USA. All Rights Reserved.