Returns & Refunds Policy

We want you to love every DRAGONBERRY® piece you receive. If something isn’t quite right, here’s how we can help.

GCC (UAE / KSA / GCC)

RETURNS & REPLACEMENTS

DRAGONBERRY® GCC

We deliver a premium experience from start to finish.

If something isn’t right, we’ll make it right—quickly and efficiently.

How it works

Contact us within 7 days of delivery

Share a photo or brief details

We’ll arrange a replacement or suitable solution promptly

Where possible, we aim to resolve issues without requiring a return.

Consumer Protection

This policy aligns with applicable consumer protection regulations across the GCC region.

Change of Mind

Due to limited production runs, we do not offer refunds or exchanges for:

Size selection

Color preference

General change of mind

Contact: support@dragonberry.ae

Important Notes
Refunds (if applicable) will be processed promptly though it may take additional time depending on your institution.
We reserve the right to reject returns that do not meet our conditions or are returned outside the timeframe.

© 2025 DRAGONBERRY® | UAE + GCC | Operated by PHYNIX INC., New York, USA. All Rights Reserved.